Just in time for the holiday shopping frenzy, freeshipping.org sent me and email with the following roundup of retailer return policies.
Holiday e-shopping has begun, and with it the potential for gift returns. Because online merchants have different policies, it pays to read the fine print before you buy.
Some stores only give 30-days leeway, which means recipients can't return purchases after Christmas. Happily, some merchants are changing these deadlines for the holidays but, because there are websites who truly believe "fineprint" means "itsy bitsy print in a very pale pastel," FreeShipping.org compiled a list of major e-retailers and their return policies for 2011.
Bath & Body Works
Because Bath and Body Works believes "no sale is ever final," they don't need to extend their holiday deadline. You don't need a sales receipt or shipping invoice for gifts, but they can only be returned to brick-and-mortar Bath and Body Works stores.
Enjoy Best Buy free shipping now through Dec. 27, and return gift purchases -- with no exclusions -- from Nov. 13 through Jan. 4. The electronics behemoth is spreading the holiday cheer even further by removing restocking fees for all products, including special orders, within this timeframe.
The best part of JCPenney's online returns is they pay for shipping and handling, no matter what your reason for returning the product. You have up to 90 days and, with a gift receipt, will receive a JCPenney gift card in the amount of purchase.
Return any item, anytime, for any reason. Have your receipt? You'll get a full refund or even exchange. No receipt? No problem. Kohl's will give you a refund, an exchange or store credit.
The sky's the limit with L.L. Bean, which has no return deadline and doesn't require authorization before you ship your gift back to them. Just download and fill out an online form or use the form printed on the packing slip.
The return deadline for Macy's is a generous 180 days and you don't need a receipt because they have a program that identifies products in their system. Too cool! Gifts will receive a store credit or exchange. Please note the deadline for jewelry purchases is only 30 days.
Now through Nov. 16, you can enjoy Victoria's Secret free shipping, but you've got 90 days to return that lacy tidbit for cash. Ater that deadline, Victoria's Secret will only provide store credit. To return gifts, check the box on the Return/Exchange Form attached to the original invoice indicating you're returning a gift and provide your shipping information. If you don't have the original invoice, use their printable return and exchange form.
You can return or exchange most store items with a receipt within 90 days of purchase. Visit walmartstores.com to see exceptions for electronic and regulated items. You can return online purchases to any Walmart store.
Another great shoe deal: Zappos free shipping is good both for purchases and returns. Whether you're unhappy with a purchase or simply change your mind, Zappos will provide a full refund or exchange within 365 days of purchase. You'll need the original packaging, however, to make the return.